Step 1: Find a problem
Step 2 - found it, now make yourself a team, team BUILTT
Step 3 - User Persona
Step 4 - Empathy Map
Step 5 - User Journey Map
Step 6 - Business Model Canvas
THE SERVICE
Step 7 - service design blueprint
Step 8 - Elevator Pitch
Step 9 - Product in a box
Step 10 - User Flow and UI
Step11 - Happy us in the end :)