Backtrack - Decision Tracker

The idea of backtrack (as described by the business) is to allow project managers track key decisions made during the project. This not only allows PMs to have a better understanding of the project, but also take more informed decisions in the future.

Reason to conduct user research

Study our target audience to understand if the need of a product like Backtrack exists. This will also help us understand the expectations our users have from their tools.

Format and Users

Remote user interviews

Duration: 3 days (14th Dec’22 - 16th Dec’22)

Participants: 5 Project Managers

Experience: Ranging from managing two projects to multiple projects.

Tools used: GMeet, Otter.ai, Figma


Insights

Key Finding

<aside> 🎉 There is a big need of a product like Backtrack

</aside>

Why do we need Backtrack?

From our research we found the following insights that suggest we need Backtrack

Frequent decision change

As nowadays teams follow an agile process, changes are frequent to build better products. This makes it very important for the team leads to keep a track of all the ongoing changes.

5/5 project mangers say that the no. 1 cause of decision changes are clients due to business needs or to improve the UX.